How to Create and Manage Playbooks

Playbooks are the knowledge base of your organization—perfect for storing SOPs, training guides, and process documentation.

Step 1: Set Up Categories (Prerequisite) #

Before you can create a playbook, you must define at least one category to organize it under.

  1. Navigate to Settings: Click on Settings in the left-hand menu and select the Categories tab.
  2. Enter Category Details:
    • Name: Enter the name of the category (e.g., HR Policies, IT Troubleshooting).
    • Icon Name: TeamHub uses the Lucide Icons library.
      1. Visit https://lucide.dev/icons/.
      2. Search for an icon you like.
      3. Copy the exact icon name (e.g., book-open, shield, users).
      4. Paste this name into the icon box in TeamHub.
  3. Save: Click the button to save the new category.

Step 2: Create a New Playbook #

Once your categories are ready, you can start building content.

  1. Navigate to Playbooks: Click on the Playbooks tab in the left-hand menu.
  2. Create New: Click the Create Playbook button in the top-right corner.
  3. Basic Setup:
    • Title: Give your playbook a clear, descriptive title.
    • Category: Select the appropriate category from the dropdown menu.
    • Owner: Select the team member responsible for maintaining this document.

Step 3: Build Content with Blocks #

TeamHub uses a flexible “Block” system to organize your content. Click on the buttons to add different sections:

  • Header: Adds a large, bold section title to structure your document.
  • Text: Adds a standard paragraph block for writing detailed content.
  • Video: Adds a video player. Simply paste the Video URL (e.g., YouTube, Vimeo) to embed it.

Step 4: Adding Images (Important) #

There is a specific workflow for adding images to a playbook:

Important Note: You must Save the playbook before you can upload images.

  1. Add your text and headers first.
  2. Click the Save Playbook button.
  3. Once saved, re-open the playbook or continue editing. You will notice the Image block option is now enabled.
  4. Click the Image block to upload and insert visuals into your guide.

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Updated on November 26, 2025